For years, tech companies have sent entire teams of sales representatives and engineers to major trade shows. But when a leading software firm based in Denver, CO, decided to participate in an industry event in Orlando, FL, they took a different approach. Rather than sending a large team, they opted for Faceport’s robotic avatars—saving on travel costs and providing more flexibility for their senior staff.
The company dispatched a single junior employee to set up their booth, complete with two Faceport Robots. These dressed robotic upper bodies, stationed on counter stools and equipped with Faceport Helmets, allowed the firm’s top sales reps and solution engineers to rotate shifts from their home offices. One moment, a senior sales executive from Denver was engaging with potential clients, the next, a solutions engineer based in Seattle was meeting with a different potential client—all from afar.
“Our senior staff love the flexibility,” explained the company’s VP of Sales. “They can stay connected with their families while still being fully present at the trade show. And from a business standpoint, it’s a lot cheaper. We didn’t have to cover flights, hotels, or meals for the whole team.”
Visitors to the booth were impressed with the seamlessness of the experience. “It didn’t feel any different from speaking with someone in person,” one attendee remarked. “I even got detailed answers from their engineers who were halfway across the country. This was invaluable, because oftentimes at these trade shows the technical experts aren't present, so the sales rep has to get back to you with answers after the show.”
For the company, the move was a game-changer. “It’s the perfect solution,” the VP continued. “Our best people are still able to attend, while maintaining work-life balance. It's allowed us to attract and retain top talent.”
Faceport is designed to be a valuable tool for companies looking to cut costs while improving the experience for customers.