IMAGINED STORY

Continuity of Care: How Faceport's Telepresence Technology Keeps a Doctor Connected to His Patients

An imagined use case of Faceport telepresence technology in action
Ridgewood, NJ
New York, NY

Evelyn Carter had just come through her latest surgery—a procedure she had faced with the steady guidance of her longtime surgeon, Dr. Rajesh Patel. Over the years, Dr. Patel had been more than just a doctor to her; he was a source of unwavering support and comfort, someone who knew her medical history as well as her personal fears. But as she lay in her hospital bed the day after surgery, the usual post-operative anxieties began to creep in.

Dr. Patel, who was at home on a Saturday morning, knew how important it was to check in on Evelyn during her recovery. Thanks to Faceport’s telepresence technology, he could be there for her, even from a distance. As Evelyn rested, she suddenly saw Dr. Patel’s familiar face appear on the Faceport Helmet worn by a medical technician on the floor, and a wave of relief washed over her.

“Good morning, Evelyn. How are you feeling today?” Dr. Patel’s voice was as gentle and reassuring as ever. “Dr. Patel! It’s so good to see you,” Evelyn responded, her voice filled with gratitude. “I was feeling a bit uneasy, but seeing you here puts my mind at ease.”

“I’m glad to hear that,” Dr. Patel replied with a warm smile. “I wanted to check in and make sure everything is going smoothly.”

For Evelyn, seeing Dr. Patel the day after her surgery meant everything. It wasn’t just about medical updates; it was about the continuity of care, the reassurance that the person who had been with her through every step of her journey was still there, watching over her recovery. His presence, even virtually, provided a deep sense of comfort and security that only a familiar face could offer.

For Dr. Patel, this post-surgery check-in was a critical part of his commitment to his patients. “Being able to see Evelyn, to reassure her that she’s on the right path to recovery, is so important,” he explained. “Faceport allows me to stay connected, to provide that essential support, even when I can’t be there in person.”

As the call ended, Evelyn felt a renewed sense of confidence. The familiar, trusted face of Dr. Patel had soothed her post-surgery worries, making her feel cared for and secure. With Faceport’s telepresence technology, Dr. Patel could continue to be an active part of her recovery, ensuring that the high standard of care she had come to rely on remained unbroken.

Through Faceport, Dr. Patel can maintain the personal connections that define his approach to medicine, offering his patients the comfort and reassurance they need, no matter where they are in their journey to recovery.

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